Louisiana PTA IT OMV Help & Support
Background:
Louisiana Public Tag Agents (PTA) have special hardware that allows them to produce drivers licenses, tag & title transfers & bill of sale. They are currently using Cisco ASA 5505/5506x VPNs to connect to the Office of Motor Vehicles (OMV). The OMV has decided to move to a new Palo Alto VPN network. This will require all PTAs to migrate their VPN connections to the new network eventually.
BongoClick supports all hardware for PTA
Benefits of Moving to Palo Alto VPN:
There are several benefits to moving to Palo Alto VPN, including:
- Improved security: Palo Alto VPNs offer a number of security features that are not available on Cisco ASA 5505s, such as application control, URL filtering, and intrusion prevention.
- Increased performance: Palo Alto VPNs are designed to handle higher volumes of traffic than Cisco ASA 5505s. This can lead to improved performance for PTAs, especially during peak times.
- Simplified management: Palo Alto VPNs are easier to manage than Cisco ASA 5505s. This can free up Bongo Click IT support staff to focus on other tasks.
Steps to Migrate to Palo Alto VPN:
To migrate to Palo Alto VPN, PTAs will need to follow these steps:
- Order a new Palo Alto VPN appliance. This can be done through Bongo Click IT.
- Configure the new Palo Alto VPN appliance. This can be done by following the instructions provided by Bongo Click IT.
- Connect the new Palo Alto VPN appliance to the OMV network. This can be done through a VPN tunnel.
- Test the new Palo Alto VPN connection. Once the connection is tested and working properly, PTAs can start using it to connect to the OMV network.
Support from Bongo Click IT:
Bongo Click IT will provide support to PTAs throughout the migration process. This support includes:
- Assistance with ordering and configuring the new Palo Alto VPN appliance.
- Assistance with connecting the new Palo Alto VPN appliance to the OMV network.
- Troubleshooting assistance.
Timeline:
The migration to Palo Alto VPN is expected to take place over the next six months. PTAs will be notified of their migration date at least two weeks in advance.
Communication:
Bongo Click IT will communicate with PTAs about the migration process using the following methods:
- Email: Bongo Click IT will send emails to PTAs with information about the migration process and their migration date.
- Phone: Bongo Click IT staff will be available to answer questions from PTAs about the migration process.
- Webinars: Bongo Click IT will host webinars to provide PTAs with detailed information about the migration process.
Conclusion:
The migration to Palo Alto VPN will provide PTAs with a more secure, performant, and easier to manage VPN solution. Bongo Click IT is committed to providing PTAs with the support they need to make a smooth transition to the new network.
Additional Information for Bongo Click IT Support Staff
Troubleshooting:
If PTAs are having problems with their Palo Alto VPN connection, they should contact Bongo Click IT support. Bongo Click IT support staff can help PTAs troubleshoot the problem and get their connection working properly.
Training:
Bongo Click IT will offer training to PTAs on how to use the new Palo Alto VPN network. This training will cover topics such as how to connect to the network, how to use the network’s security features, and how to troubleshoot common problems.
Support Materials:
Bongo Click IT will provide PTAs with support materials such as user guides and FAQs. These materials will help PTAs learn how to use the new Palo Alto VPN network and troubleshoot common problems.
Contact Information:
PTAs can contact Bongo Click IT support at the following phone number: (985) 276-4477
1. Analysys
2. Strategy
3. Performance
4. Improvement
Extended IT Mangement & Repair
Eliminate the pain points in your IT repair & operations
- Enterprise architecture advisory
- IT strategy consulting & new tech
- Softaware portfolio consulting